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Title

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Server

Description

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We are looking for a dedicated and customer-focused Server to join our food and beverage team. As a Server, you will be the face of our restaurant, ensuring that guests receive exceptional service and enjoy a memorable dining experience. Your primary responsibilities will include taking orders, serving food and beverages, and maintaining a clean and welcoming environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced setting. Servers play a crucial role in the overall guest experience. You will be expected to greet guests promptly, present menus, answer questions about menu items, and make recommendations when appropriate. Attention to detail is essential, as you will be responsible for accurately entering orders into the point-of-sale system and ensuring that all items are delivered correctly and in a timely manner. In addition to serving food and beverages, Servers are responsible for checking in with guests throughout their meal to ensure satisfaction, addressing any concerns or special requests, and processing payments accurately. You will also assist in setting up and breaking down dining areas, restocking supplies, and maintaining cleanliness standards. This position requires strong interpersonal skills, the ability to multitask, and a commitment to providing outstanding customer service. Previous experience in a restaurant or hospitality setting is preferred but not required. We offer a supportive team environment, opportunities for growth, and flexible scheduling. If you are passionate about hospitality and enjoy working with people, we encourage you to apply for this exciting opportunity to become a valued member of our team.

Responsibilities

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  • Greet guests and present menus
  • Take accurate food and beverage orders
  • Serve food and drinks in a timely manner
  • Ensure guest satisfaction throughout the meal
  • Handle guest complaints or concerns professionally
  • Process payments and issue receipts
  • Maintain cleanliness of dining area and service stations
  • Restock supplies and utensils as needed
  • Follow all health and safety regulations
  • Collaborate with kitchen and bar staff for smooth service

Requirements

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  • High school diploma or equivalent
  • Previous restaurant or hospitality experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and accuracy
  • Basic math skills for handling payments
  • Friendly and professional demeanor
  • Ability to stand and walk for extended periods
  • Flexible schedule including nights, weekends, and holidays
  • Team player with a positive attitude

Potential interview questions

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  • Do you have previous experience as a server?
  • Are you available to work nights, weekends, and holidays?
  • How do you handle difficult or dissatisfied customers?
  • Can you work in a fast-paced environment?
  • What does excellent customer service mean to you?
  • Are you comfortable standing and walking for long periods?
  • Do you have experience using a point-of-sale system?
  • How do you prioritize tasks during busy shifts?
  • Are you certified in food safety or alcohol service?
  • Why do you want to work in the food and beverage industry?